AERODROMES courses
AERODROMES
AIR OPERATIONS courses
AIR OPERATIONS
AVIATION SECURITY courses
AVIATION SECURITY
CONTINUING AIRWORTHINESS courses
CONTINUING AIRWORTHINESS
DANGEROUS GOODS courses
DANGEROUS GOODS
Default Migration Category courses
Default Migration Category
Customised Nominated Person Training Course for Ground Ops, Flight Ops&Crew, and Accountable Manager
Customised UAS-SORA (Specific Operations Risk Assessment (SORA) for Unmanned Aircraft Systems) + SMS
DRONES courses
DRONES
ENVIRONMENT courses
ENVIRONMENT
FACILITATION courses
FACILITATION
GROUND OPERATIONS courses
GROUND OPERATIONS
INITIAL AIRWORTHINESS courses
INITIAL AIRWORTHINESS
LAW AND POLICY courses
LAW AND POLICY
MANAGEMENT courses
MANAGEMENT
OVERSIGHT AND INVESTIGATION courses
OVERSIGHT AND INVESTIGATION
SEARCH AND RESCUE courses
SEARCH AND RESCUE
TRAINING COMPETENCY DEVELOPMENT courses
TRAINING COMPETENCY DEVELOPMENT
Default Migration Category
Contracting, SLAs, Negotiation & Management of Outsourced Suppliers
Course content
The topics to be covered during this course are as follows:
- Standard Ground Handling Agreements – the differing formats of SGHA in use, key areas of the SGHA, what to look out for and common pitfalls, what should be included, and what should not, and setting out a template for the specific needs of the candidates’ businesses.
- Service Level Agreements – examining different types of SLAs (e.g. performance standards, service standards, safety and quality standards etc.) , ‘input’ specifics versus ‘output’ specifics, measuring and recording performance and service standards, the commercial considerations and implications of SLAs, ongoing management of SLAs and setting out a template for candidates’ businesses.
- Negotiation - the process from beginning to end including techniques, leverage, strategic sourcing, sub-contracting, duration, exit possibilities, fixed term versus a rolling agreement, ensuring maximum protection for your business and closing out a negotiation.
- Management of part of fully outsourced suppliers – responsibility versus accountability, safety, quality, performance and cost management, exploring different models of management structure and set-up to achieve effective management, the role of robust contracting and SLAs, measurement and checking methods of supplier performance, service improvement management and managing new supplier start-ups and operational disruption and growth.
- Developing an overall model encompassing contracting, SLAs, negotiation and management of suppliers tailored to fit the needs of the candidates’ businesses.
Course prerequisites
A keen interest in maximizing the service levels, performance and cost benefits available for your business and improving the management of your suppliers.
Duration:
2 days
Price per participant:
990.00 EUR
Scheduled dates
None, request by mail
×
Question
×
Request at your location
Select course
Cancel
AERODROMES courses
AERODROMES
AIR OPERATIONS courses
AIR OPERATIONS
AVIATION SECURITY courses
AVIATION SECURITY
CONTINUING AIRWORTHINESS courses
CONTINUING AIRWORTHINESS
DANGEROUS GOODS courses
DANGEROUS GOODS
Default Migration Category courses
Default Migration Category
Customised Nominated Person Training Course for Ground Ops, Flight Ops&Crew, and Accountable Manager
Customised UAS-SORA (Specific Operations Risk Assessment (SORA) for Unmanned Aircraft Systems) + SMS
DRONES courses
DRONES
ENVIRONMENT courses
ENVIRONMENT
FACILITATION courses
FACILITATION
GROUND OPERATIONS courses
GROUND OPERATIONS
INITIAL AIRWORTHINESS courses
INITIAL AIRWORTHINESS
LAW AND POLICY courses
LAW AND POLICY
MANAGEMENT courses
MANAGEMENT
OVERSIGHT AND INVESTIGATION courses
OVERSIGHT AND INVESTIGATION
SEARCH AND RESCUE courses
SEARCH AND RESCUE
TRAINING COMPETENCY DEVELOPMENT courses
TRAINING COMPETENCY DEVELOPMENT
