Soft Skills Training Programme
Course content
This programme will offer theory, examples and practical exercises about soft skills, so participants can better understand how to apply it in their daily work. The e-learning part of the course will focus on project management tools, structure, the process of gathering relevant information and identifying key issues related to this information.
The Soft Skills training programme is based on the outcome of the “Proposal for a Competency Framework for the Competent Authorities’ Inspectors”. The course offers the general knowledge about soft skills based on 10 soft skills presented in the framework. Below topics will be covered in the programme:
- Role Awareness
- Self-Development with focus on performance-based orientation and dealing with complexity
- Communication
- Decision Making
- Teamwork
- Interpersonal skills
- Project Management (e-learning)
- Analytical Skills (e-learning)
There will be no exam, but there will be a final exercise on the last day, summarizing three days of soft skills training.
Note: the technical skills mentioned in the EASA document are not subjects of the Soft Skills Training Programme. For technical knowledge courses please visit our NAA courses
- NAA Inspector - EASA Aircrew Licensing Training Course
- NAA Inspectors Training Course - Aerodrome Safety Regulation (Basic)
- NAA Inspectors Training Course - Aircrew FSTD
- NAA Inspectors Training Course - Continuing Airworthiness
- NAA Inspectors Training Course - Flight Operations Inspector
- NAA Inspectors Training Course - Initial Airworthiness
Course prerequisites
All participants are required to prepare as following:
- Read the document “Proposal for a Competency Framework for the Competent Authorities’ Inspectors”; and
- Write in one paragraph a real or fictive case based on your tasks and responsibilities. This information must be brought to JAA TO at the first day of training. Some of the cases will be selected and discussed in the course.
Scheduled dates
None, request by mail