AERODROMES courses
AERODROMES
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AIR OPERATIONS
AVIATION SECURITY courses
AVIATION SECURITY
CONTINUING AIRWORTHINESS courses
CONTINUING AIRWORTHINESS
DANGEROUS GOODS courses
DANGEROUS GOODS
Default Migration Category courses
Default Migration Category
Customised Nominated Person Training Course for Ground Ops, Flight Ops&Crew, and Accountable Manager
Customised UAS-SORA (Specific Operations Risk Assessment (SORA) for Unmanned Aircraft Systems) + SMS
DRONES courses
DRONES
ENVIRONMENT courses
ENVIRONMENT
FACILITATION courses
FACILITATION
GROUND OPERATIONS courses
GROUND OPERATIONS
INITIAL AIRWORTHINESS courses
INITIAL AIRWORTHINESS
LAW AND POLICY courses
LAW AND POLICY
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MANAGEMENT
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OVERSIGHT AND INVESTIGATION
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SEARCH AND RESCUE
TRAINING COMPETENCY DEVELOPMENT courses
TRAINING COMPETENCY DEVELOPMENT
Default Migration Category
PRM Regulations for CAAs and NEBs
Course content
- EUR 1107
- ECAC Doc 30, Part I, section 5 and its annexes
- ACAA -14 CFR Part 382
- Topics:
- Denied boarding
- Notification process
- Cost calculation /how to determine the charge
- Quality standards
- Training
- Refunding damaged PRM equipment
- Specific IATA codes for PRM assistance
- Airport processes and parties involved
- Disability awareness and its practical approach in daily customer service to disabled passengers and PRMs.
- Equipment awareness
- State of the art equipment for disabled persons and PRMs
- Complaints handling
- Audits on financial and quality items
Course prerequisites
Experience with interpretation and implementation of EUR 1107 and with 14 CFR Part 382 is not required but is an added value.
However, comprehensive knowledge of EUR 1107 is required.
Duration:
3 days
Price per participant:
1,290.00 EUR
Scheduled dates
None, request by mail
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AERODROMES courses
AERODROMES
AIR OPERATIONS courses
AIR OPERATIONS
AVIATION SECURITY courses
AVIATION SECURITY
CONTINUING AIRWORTHINESS courses
CONTINUING AIRWORTHINESS
DANGEROUS GOODS courses
DANGEROUS GOODS
Default Migration Category courses
Default Migration Category
Customised Nominated Person Training Course for Ground Ops, Flight Ops&Crew, and Accountable Manager
Customised UAS-SORA (Specific Operations Risk Assessment (SORA) for Unmanned Aircraft Systems) + SMS
DRONES courses
DRONES
ENVIRONMENT courses
ENVIRONMENT
FACILITATION courses
FACILITATION
GROUND OPERATIONS courses
GROUND OPERATIONS
INITIAL AIRWORTHINESS courses
INITIAL AIRWORTHINESS
LAW AND POLICY courses
LAW AND POLICY
MANAGEMENT courses
MANAGEMENT
OVERSIGHT AND INVESTIGATION courses
OVERSIGHT AND INVESTIGATION
SEARCH AND RESCUE courses
SEARCH AND RESCUE
TRAINING COMPETENCY DEVELOPMENT courses
TRAINING COMPETENCY DEVELOPMENT
